Contact Us
Get in Touch
We believe the best tools are built through conversation with the people who use them. Whether you've found a bug, have a feature idea, or just want to share your Morse code journey, we'd love to hear from you.
Ways to Reach Us
Email (Preferred)
Best for:
- Feature requests and suggestions
- Bug reports and technical issues
- Partnership inquiries
- Detailed feedback
- Privacy questions
Project Feedback
For technical notes, code-level feedback, or accessibility issues, email us with as much detail as you can. We track project feedback internally and use it to prioritize fixes.
Best for:
- Technical bug reports
- Accessibility improvements
- Specific page corrections
What to Include in Your Message
For Better & Faster Help:
For Bug Reports:
- What you were trying to do
- What actually happened
- Browser and device you're using
- Any error messages you saw
For Feature Requests:
- What problem you're trying to solve
- How you imagine the feature working
- Why it would improve your experience
General Feedback:
- What you love about the tool
- What could be better
- How you're using Morse code
What to Expect
Our Promise to You
Response Time:
- General inquiries: Within 48 hours
- Bug reports: Within 24 hours
- Weekends: May take slightly longer
Our Approach:
- Every message gets read by a real person
- We respond with substance, not templates
- We take all feedback seriously
- We're transparent about our limitations
What We Can't Do:
- Provide immediate 24/7 support
- Implement every feature requested
- Offer personalized Morse code tutoring
- Guarantee specific development timelines
Common Questions
Before You Email...
"Can you add [specific language] support?"
We're focused on Morse code specifically, not general language translation.
"Do you offer an API?"
Not currently, but it's on our roadmap.
"Can you help me decode this secret message?"
We're happy to help with technical issues, but we can't interpret personal messages.
"Are you hiring?"
We're a small independent project, but we're always open to collaboration.